The web is all about open sharing of information, citizen self-service, and transparency. When we publish content in the right way, it’s open, searchable, accessible, and improves the experience of our customers. Content has a lifecycle, too, and it needs to be cared for over time to maintain its value.
This playbook describes the process to prepare your information for the web, produce the most usable formats, and set up your measurement and management practice.
Process
- TBD