Managing performance online generally means that we want pages to load quickly. Slow pages cause frustration in users, may lower search rankings by companies like Google, increase our data centre costs, and reduce the likelihood that visitors will return often. Very slow pages may cause visitors to abandon their task and switch to a phone call or other more expensive service.
While some of performance happens at a network and software level, performance can be impacted when we upload large images, build applications with unoptimized code, query databases inefficiently, or rely on third party plug-ins. This playbook describes what you should do if you are publishing new content to the web, pushing a new digital service or feature live, or managing the infrastructure.
Process
For content publishers
- TBD
For new services and features
- TBD
Managing the infrastructure
- TBD