One of our goals is to ensure that we consider users needs ahead of our business needs. User testing allows our customers to provide direct input into how a web page or online system is working to meet their needs. User testing should occur during alpha, beta, and periodically during the live phase of a digital project.
Use this playbook during alpha and beta, or any time that you need to validate that you’ve made the right design, content, and interaction decisions.
Process
- TBD